Background
Over 20 Years Industry Experience
Specializing in customer advocacy, NetPage is a full-service firm consulting on wireless products, services and accessories.
Our small business, corporate and enterprise “Customer Advocacy” services provide ongoing cost savings, improved service experience, and turnkey cellular management for small to Fortune 500 customers across the U.S.
Verticals
Industries of Experience
Hospitality
In the hospitality industry details count. Rooms must be spotless. Dinner checks need to be delivered quickly and accurately. And nobody enjoys waiting in line. Equip your staff with mobile devices and they can provide superior service on a consistent basis.
Transportation
With challenges ranging from fluctuating fuel costs, driver behavior, and high customer expectations, fleet operators must find ways to satisfy the needs of their customers while bringing in additional revenue and maintaining tight control over operations. To meet these challenges, Netpage offers rugged in-vehicle solutions that allow fleet managers to view real-time data about their equipment, products, deliveries, and employees. Our integrated approach offers entertainment/advertising options, video security, and mobile Wi-Fi, while simultaneously capturing critical operating data for vehicle diagnostics, maintenance and fleet management.
Food Services
Time counts when customers are waiting for their orders and staffing matters. Preventing last minute no shows in your team is crucial in maintaining the quality your guests count on. Netpage offers solutions to get a replacement fast with very little down time.
Retail
Retail markets are heavily impacted by consumer spending trends and are a bellwether indicator for consumer confidence. Current trends include integrating internet and mobile channels into brick-and-mortar retail operations and promoting green products, services and facilities. Mobile applications play a pivotal roll in today’s retail ecosystem, including applications that enable fail-over connections during land-line failures, credit card acceptance at temporary and satellite locations and interactive digital signage.
Customer Advocacy
Carrier Neutral, No Conflicts of Interest
Almost all mid to enterprise sized businesses typically have extensive cellular service, maintenance & support logistics. More relevantly the sheer size, churn rate, cross-requirement service requests, maintenance swaps, and employee turnover create excessive cost overruns — even in the most tightly run organizations.
As an industry insider we have been privy to the intricacies, complexity & outright confusion that leads to these financial excesses not to mention reduced service experience & satisfaction. By leveraging this expertise & understanding we are able to provide and maintain sizable cost savings at every business we have touched.